2020-present: Senior Digital Product Designer at the Interaction Design Foundation (IxDF)
The IxDF was founded in 2002 and serves over 140,000 students. As a Senior Product Designer, I collaborate with all parts of the IxDF to design and ship features of the IxDF platform and products.
IxDF Mentor Marketplace
Designed and shipped MVP of a self-service platform that enabled 152 mentoring sessions (95% of all bootcamp students) in the first 2 months.View case study
IxDF Referral System
Redesigned and shipped the new IxDF referral system that enabled Admins to manage new types of referrals and gain an average of 50% more referrals in each of the three months after launch.View case study
IxDF Bootcamps Site
Designed and shipped landing/signup pages for IxDF Bootcamps that attracted $2.8m gross revenue in the first 6 months.View case study
IxDF Journey Mapping Course
Designed, created and shipped a 6-week course on Journey Mapping that became one of the IxDF’s top 3, with over 8k students in the first 6 months.View case study
IxDF Matching System
Designed a new way to match learning content and events with student history and goals.View case study
2018-2020: UX Designer at RideAmigos and Freelance Developer
By day I work on the design and development of RideAmigos SaaS Transportation Demand System products. Nights and weekends I work on scientific research projects.
RideAmigos Admin Interface RedesignUX ResearchUX DesignInterviewsFocus groups
User research, design, prototype and testing of Admin experienceView case study
RideAmigos Commute Tracker Trip PlanningUX ResearchUX Design
Design, prototype and testing of new mobile trip planning featureView case study
RideAmigos Carpool Verification SystemUX ResearchUX Design
User research, design, prototype and testing of new feature to verify carpool tripsView case study
Visual Energy Training ExerciseDesignerFull-Stack DeveloperResearcher
User research, design, full-stack dev for NSF-funded researchView case study
2009 to 2017: Digital Product Designer, PhD Researcher, Book Author
During this intensely productive time, I secured funding to research, design and build Choir while conduct cutting-edge research and sharing what I learned with the public through a book, invited talks and published research.
Choir Product Research and DesignCo-FounderDesignerUser Researcher
Launched first iteration of a digital learning platform
PhD, Human-Computer InteractionResearcherOrg AnalysisTeacher
Researched design of large-scale sociotechnical systems at IU Bloomington
Digital Fluency BookCo-AuthorField ResearchWriting
Researched and co-wrote Digital Fluency: Building Success in the Digital Age, a book about the practical development of digital skills
Publications and Invited TalksWriter and SpeakerWorkshopsPresentations
Throughout this time, i shared as much of my learning as possible with the public
2005 to 2008: Digital Product Designer, Consultant and Master’s Degree Student
After a decade of practical work on digital products, I decided to extend my experience with formal education. During this time I continued to consult and secured angel funding to research and design BigTreeTop.com.
BigTreeTop.com Product Research and DesignCo-founderDesignerUser Researcher
Launched first iteration of an angel-funded customer co-creation platform.
Digital skill consulting with clients like YMCA of the USA, Aerobed, Indiana University.
M.A. Human-Computer InteractionStudentUser ResearcherUX Design
Attended the Indiana University School of Informatics to pursue research interests and formalize my practical UX skills
2000 to 2005: Digital Product Designer, Developer and Instructor
From 2000-2005 i worked as a UX designer, developer and educator
PalladiumUX DesignerUser Researcher
UX research/design of analytics apps for Wal-Mart, Biogen and Ahold Global
Johnson and Wales UniversityInstructor
Designed and taught lab-based courses in Web and Multimedia design and development
Houghton MifflinGame designer and developerUX DesignGame Development
UX design/development of Flash-based educational games.
United Communications GroupWebmaster
Management, UX design and development for trade publisher